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Privacy Policy

Effective Date: January 1st 2014

Effective Date: January 1st 2014

 

recognize that you may be concerned about our collection, use, and disclosure of the personally identifiable information ("Personal Information") that we collect when you use the Website and the services offered on the Soil Fragrances values the users of our website (the "Website"). Your privacy and trust are very important to us. We Website ("Soil Fragrances Services"). This Privacy Policy describes the information that we collect from you, how we collect this information, and what we do with it after we collect it. By using the Website you are accepting the practices described in this Privacy Policy. If you have any questions or comments regarding this Privacy Policy, please contact us at soilfragrances@gmail.com

 

Does Soil Fragrances Ever Make Changes to its Privacy Policy?

 

We may make changes to the Privacy Policy from time to time. We will notify you of any changes by sending you an email, or posting a notice on the home page of the Website. If you receive notification of a change in our Privacy Policy, you must review the new Privacy Policy carefully to make sure you understand our practices and procedures. You may not be able to receive notices from us if your cookies are not set to accept and/or are disabled.

 

What Types of Information Does Soil Fragrances Collect From Me?

 

Personal Information. We collect Personal Information that you provide to us, such as your name, mailing address, phone number, email address, and financial information.

 

Non-Personal Information. We also collect non-personal information from you, such as your browser type, the URL of the previous website you visited, your ISP, and your Internet protocol (IP) Address ("Non-Personal Information"). Non-Personal Information cannot be easily used to personally identify you.

 

How and when does Soil Fragrances collect this information?

 

Providing information to us: We collect Personal Information from you when you provide it to us. For example, if you purchase a product we may collect your name, mailing address, telephone number, credit card number, and email address and any information that you provide on your Soil Fragrances storefront.

 

Communication with us : If you communicate with us regarding the Website or the Soil Fragrances Services, we will collect any information that you provide to us in any such communication.

 

Analytic and reporting technologies. Like the operators of most websites, we use analytic and reporting technologies to record Non-Personal Information such as Internet domain and host names, Internet protocol (IP) addresses, browser software, operating system types, clickstream patterns, and the dates and times that the Website and the Soil Fragrances Services are accessed. We also contract with several online partners to help manage, monitor and optimize our Website and the Soil Fragrances Services and to help us measure the effectiveness of our advertising, communications and how visitors use the Website. To do this, we may use web beacons and cookies.

 

How does Soil Fragrances use my information?

 

Personal Information. We use Personal Information primarily for our own internal purposes, such as providing, maintaining, evaluating, and improving the Soil Fragrances Services and the Website, fulfilling requests for information, producing and delivering the products that you order, and providing customer support.

 

Non-Personal information. We use Non-Personal Information to track the use of the Website and the Soil Fragrances Services and for other internal purposes, such as providing, maintaining, evaluating, and improving the Soil Fragrances Services and the Website.

 

When Will Soil Fragrances Disclose My Information to Third Parties?

Disclosure to Successors : We may disclose your Personal Information to any successor-in-interest of ours, such as a company that acquires us. In the event Soil Fragrances goes through a business transition, such as a merger or acquisition by or with another company, or sale of all or a portion of our assets, your Personal Information will likely be among the assets transferred. You will be notified via email or by a notice on our Website of any such change in ownership or control of your Personal Information.

 

Disclosure to Unaffiliated Third Parties. We may disclose your Personal Information to prevent an emergency, to prevent harm to others, to respond to legal requirements, to protect or enforce our rights and policies, to protect or enforce the rights of a third party, or as required or permitted by law (including, without limitation, to comply with a subpoena or court order).

 

Disclosure to unaffiliated third parties. We may disclose your Personal Information to prevent an emergency, to prevent harm to others, to respond to legal requirements, to protect or enforce our rights and policies, to protect or enforce the rights of a third party, or as required or permitted by law (including, without limitation, to comply with a subpoena or court order).

 

Disclosure to Third Party Service Providers and Online Partners. We may contract with various third parties who help us provide, maintain and improve the Website and the Soil Fragrances Services. For example, we use a third party to process payments made to us, and may subcontract out production, fulfillment, analytics, reporting or other operations. We also contract with several online partners to help manage, monitor and optimize our Website and the Soil Fragrances Services and to help us measure the effectiveness of our advertising, communications and how visitors use the Website. We will use commercially reasonable efforts to prevent such third parties from disclosing your Personal Information, except for the purpose of providing the services in question. We cannot guarantee that such third parties will not disclose your Personal Information.


Disclosure of Non-Personal Information. We will disclose Non-Personal Information, in aggregate form, to potential strategic partners, advertisers, investors, customers, and others. You may not opt-out of the sharing of this information. However, it cannot be easily used to identify you personally.

What About Cookies and Web Beacons?

 

A cookie is a small file placed on the hard drive of your computer. Most websites use cookies. We use cookies to track your use of the Website and the Soil Fragrances Services, provide you with a more personalized user experience, and to allow you to login and begin use of the Soil Fragrances Services automatically when you visit the Website.

 

A web beacon is an often-transparent graphic image, usually no larger than a 1x1 pixel that is placed on a web page or in an e-mail that is used to monitor the behavior of the user visiting the Website or receiving the e-mail. Cookies and web beacons used by Soil Fragrances and our online partners are not linked to Personal Information. This Privacy Policy covers the use of cookies and web beacons by Soil Fragrances and our online partners only and does not cover the use of cookies or web beacons by any other third party, or advertiser.

 

Does Soil Fragrances Protect My Personal Information?

 

Personal Information. Whenever we obtain your Personal Information, we use commercially reasonable efforts to protect it from unauthorized access or disclosure. However, we are not insurers of the security of your Personal Information. Accordingly, we assume no liability for any disclosure of data due to errors in transmission, unauthorized third party access or other acts of third parties, or acts or omissions beyond our reasonable control.

 

Tell-A-Friend

 

If you choose to use our referral service to tell a friend about the Website or the Soil Fragrances Services, we will ask you for your friend's name and email address. We will automatically send your friend a one-time email inviting him or her to visit the Website. We store this information for the sole purpose of sending this one-time email and tracking the success of our referral program.

 

Security

We follow generally accepted industry standards to protect the Personal Information submitted to us, both during transmission and once we receive it. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

 

If we disclose your Personal Information to a third party in a manner that is not set forth in this Privacy Policy you will be notified so that you can make an informed choice about sharing your Personal Information with that third party.



Terms & Use

All employees can avail benefit of this exclusive employee program. This discount shall be offered as under ongoing schemes. The product discount shall be treated as a goodwill gesture by the company and not as a rule or right

 

  • • You can online payment using credit card/debit card/Net banking or directly account transfer.
  • • Payment by credit card/debit card/Net banking will attract extra charges while NEFT/RTGS money transfer is free.
  • • All the correspondence has to be from official mail id.

 

Shipping and Returns

 

Soil Fragrances is committed to deliver your order with good quality packaging within given time frame.
We currently deliver to all the major cities across India. We ship throughout the week, except Sunday & public holidays.
To ensure that your order reaches you in good condition, in the shortest span of time, we ship through premier courier agencies only.

 

If you deem the product to be in a bad condition or if the packaging is tampered with or damaged before delivery, please refuse to accept the package. Call our customer care at +91 97113 09558 or email us at soilfragrances@gmail.com mentioning your Order ID. We will ensure that we will issue a brand new replacement with no additional cost.
Delivery Time:- 7 working days from the order date.
*6% extra Octroi charges for shipment to Maharashtra Region.

 

Order Cancellation

 

If unfortunately you have to cancel an order, please do so within the 24 hrs of the order confirmation. Refunds will be made in the same form that the payment is received within the shortest possible time.

 

Refund Timelines

 

 

Pay modeRefund ModeRefund from the date of cancellation of order
Credit Card Credit Card 7 Working Days*
Net Banking Bank Account Online Transfer 7 Working Days*
Debit Card Bank Account Online Transfer 7 Working Days*
NEFT/RTGS Direct Account Transfer 5 Working Days*

 

* Note: Working Days are Monday To Friday excluding holidays

 

Replacement

 

All products delivered are covered with standard warranty/guarantee from the manufacturer Soil Fragrances shopping customer care shall assist you with the replacement of the product.
Note: Soil Fragrances provides you 100% Genuine Manufacturer Warranty products. In case of any defect or damage in the product, contact to nearest service station of that brand.

 

Support 24/7

We support online 24 hours a day

 

EASY RETURN

30 days money back guarantee!

 

FREE shipping

Free shipping on all order

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